Shipping policy

SHIPPING

We can deliver your order to any home or business address in New Zealand where someone will be available to sign for the receipt of your products (they must be over 18).

Unfortunately, we cannot deliver products to PO Boxes.

Generally, we ship products via our chosen carrier who may contact you directly regarding your delivery.

Freight and handling charges apply to all orders and such charges will be displayed during the checkout process.

We aim to deliver products within 10 days of the time of your Order, but we can’t absolutely guarantee firm delivery dates or times.  We will try to let you know if we expect to be unable to meet our estimated delivery date or time, but, to the extent permitted by law, we will not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late or delayed delivery.

In the event you wish to follow up on any order, please contact us by email: accounts@mastercraft.co.nz